Privacy Policy - Tates PC Repair

Privacy Policy

Here's how I protect your information that you trust me with.

Overview

This Privacy Policy governs the manner in which Tates PC Repair, LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the tatespc.us websites ("Site"), including, but not limited to: tatespcrepair.com, bucyrus.co, 2minutefix.com, twominutefix.com, bucyruspcrepair.com, and mrjoetate.com. This privacy policy applies to the Site and all products and services offered by Tates PC Repair, LLC.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Do Not Track ("DNT")

Although the Site may not have the capability of recognizing all web browser Do Not Track signals, you may delete or decline the use of certain cookies by editing your browser settings. Choosing to disable cookies at this time may disable or alter the functionality of some Site features. Because we are committed with providing you choices regarding data collection, for more information about browser tracking signals and Do Not Track policies, please visit: www.allaboutdnt.org.

How we use collected information

Tates PC Repair, LLC may collect and use Users personal information for the following purposes:

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

We transmit all data over HTTPS so sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. We have audited our encryption methods to be impervious to all known exploits and continue to do so yearly. Information about the most recent security audit and potential updates can be aquired from our DPO (see below).

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. Some of the third party websites that may have information and have their own privacy policies include, but are not limited to: Google Analytics, https://policies.google.com/privacy; NinjaRMM Monitoring, https://ninjarmm.com/privacy-policy/; and TeamViewer, https://www.teamviewer.us/privacy-policy/.

Your Data

Tates PC may collect information about you or your company to facilitate use of our services. Our services require this data to function and we do our best to protect it. Collection is done as outlined above and we store your data on servers that are in the AWS (Amazon Cloud) and a VPS located in Arizona, USA. These servers are owned or rented by Tates PC Repair, LLC. We have done our best to disable access from any third-party support agency and blocked access from unwanted users. The only known administrator(s), users with Administrative access to view all data on the servers, of our data server(s) are employed by Tates PC.

Who to contact about your personal data

Our Data Protection Officer is Joe Tate and may be reached directly by emailing joe@tatespcrepair.com.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

Tates PC Repair, LLC has the discretion to update this privacy policy at any time. When we do, we will update the modification date on this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on May 29, 2018